Omnichannel communication solutions and channels integration to fit your business

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Why Use Message Centre?

Who We Work With

Our team has extensive experience developing and deploying customized solutions tailored to your organizations needs. Contact us today to get started.

Our Services

Smart Chat Bot

Smart Chat Bots

  • Instant answers to the simplest questions

  • Consistent, correct answers

  • Cost savings – bots can handle huge volumes of requests and can be continuously developed to handle more and more complex tasks

  • Help you reach more customers

Programmable Contact Centre

  • Scale your contact centre quickly and easily

  • Add communication channels without issue

  • Increased reliability

  • Reach more customers, and help them in an instant

  • Cut down the number of programs staff have to use with CRM, booking tool, and other integrations

Smart Chat Bot
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Smart Case Studies

Healthcare device provider

  • Help people find more info about the product discreetly

  • No personal data was collected at the client’s request

  • Implemented an AI system to respond to users’ inquiries looking at keywords

Community Advocacy Organization

  • Contributed an innovative communicate system to increase user engagement at local event

  • Allowed for CRM integrated options to develop stronger client databases

National level conference

  • Provided support and info via SMS updates

  • Worked in parallel with an email marketing system


  • Provided a call centre solution for volunteers that were required to work remotely

  • Deployed a working solution in 24 hours from project launch

  • Added SMS and online chat to the solution after initial launch with voice only


  • Use Canadian local and toll-free numbers

  • Shortcode numbers also available

  • Scalable with your business

  • Add info to the bot as you grow

  • Add new agents to the contact centre as needed

  • Custom CRM integrations (SalesForce, Zoho, Zapier, Hubspot, and more)

  • Custom integrations available too!

  • Verify by SMS

  • Registration/event reminders

  • Booking confirmations

  • Event ticket purchasing

  • And more!

Using Automation and Human Interventions

Our Clients

Urban Block Media

Ottawa Web Design Company

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The Ottawa Safety Council

Not for profit organization

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Mens Health Solutions

Healthcare company

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In early 2019, we saw the need and potential for industries to be able to communicate with their customers through the most used app on a user’s device, the messaging app. We work with your business to engage your customers, keep them engaged, and get them excited to communicate with you. Notifications, conversation, and customer engagement the way your customers want it, all through messaging and voice systems with Message Centre.

Mike Wood

Mike Wood


Cassian Soltykevych


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